FMS hotline, FMS support service, free hotline 8-800

About the organization

The Federal Migration Service (FMS of Russia) is a subordinate body of the Ministry of Internal Affairs of the Russian Federation, responsible for the implementation of state policy in the field of migration legislation. For clarity and openness of the organization’s activities, a hotline has been launched. Possible forms of feedback will be discussed in detail in the following article.

By calling, you can get advice for both individuals and businesses on migration issues. See below for information on how to contact the contact center.

Official website of the Federal Migration Service of Russia for the Moscow region

Moscow region, interdistrict department in the urban settlement of Noginsk Noginsk, Rogozhskaya street Territorial point No. 1 Noginsk, Rogozhskaya street Territorial point No. 2 Noginsk, Rogozhskaya street +7 (496)514-43-20 Department of the Federal Migration Service of Russia for the Moscow Region, department for Istra municipal district, territorial point No. 2 Dedovsk, Shkolny proezd +7 (49831)7-71-49 +7 (49831)7-50-87 Department of the Federal Migration Service of Russia for the Moscow Region, department for the Istra municipal district Istra, Lenina street +7 Department Federal Migration Service of Russia for the Moscow Region, interdistrict department in the urban settlement of Ramenskoye Ramenskoye, Doninskoye Highway +7 (496)461-43-59 +7 (496)463-36-66 Department of the Federal Migration Service of Russia for the Moscow Region, branch in the city.

Foreign citizens who want to stay in the country for more than three months should contact the Federal Migration Service to obtain one of the documents giving the right to residence and any type of activity. The same should be done in the case of marriage or parenthood of a newborn. The Migration Service also provides assistance in obtaining TIN, medical insurance documents, SNILS, if they are required by foreign citizens.

Reception of citizens on issues of obtaining a temporary residence permit, residence permit, as well as for submitting documents for citizenship is carried out by employees of the Directorate for Migration Issues of the Main Directorate of the Ministry of Internal Affairs of Russia for Moscow on the territory of the Multifunctional Migration Center (MMC) at the address: Moscow, Voronovskoye village, Varshavskoe highway, 64 km, building 1, building 47.

Attention! To submit documents, you must go to the “ A Registration” zone - sectors A2 and A3. To receive documents, you must go to the “ U Issuance ” zone.

Schedule for receiving and receiving documents:

Not everyone immediately realizes why such centers were created. Many people think that there will be sales of goods here or that everything is very expensive. In fact, this legal website offers the following services:

Providing free assistance at a distance, without any bias.
24/7 hotline and online chat support. Correspondence takes place online, without weekends or holidays.
All terminology is fully presented in the most accessible version. Each aspect of the law is written from the point of view of the client's specific situation.
The first answer, which will be summarized, can be received 5 minutes after writing the appeal. When you call, everything happens instantly.
Every lawyer has the necessary skills, experience and all possible knowledge. Clients can be sure that they will receive only qualified assistance.

Free hotline and online support on this legal website are available 24/7. People who are abroad or who are citizens of the Russian Federation will receive answers to their questions completely free of charge. The quality of the services provided is at the highest level, as evidenced by only positive reviews. To read them you need to select the appropriate section on this resource.

This site is not the official website of the Federal Migration Service. We provide legal advice on migration issues and paperwork. Official website address: guvm.mvd.rf. The information on the site is provided for informational purposes only. Please consult with an attorney before making any decisions. The site management is not responsible for the use of information posted on the site.

You can check the validity of any passport either by visiting the FMS office in person or through the official website, and the results will not be different. This function will be especially useful for migrants who doubt the validity of their documents. Potential employers can also take advantage of this opportunity. The most common reason for the invalidity of a document is its untimely replacement due to the expiration date; cancellation also occurs when significant errors and unreliable facts are discovered.

How to write to the Federal Migration Service of the Russian Federation?

For migration issues, you can ask for help by submitting an official request using the form.

On the official website - https://guvm.mvd.rf, select the “Acceptance of applications” section and make a request through the “Main Directorate for Migration Issues” form. When composing a message, pay attention to a detailed description of details, personal information, and avoid incorrect or false information.

Receiving and processing requests takes some time. Detailed instructions on how to fill out a message are provided on the website in the “Questions and Answers” section.

The Migration Service does not regulate any other means for exchanging information electronically. Any methods are not official and do not guarantee a timely response. The same applies to social networks; general information is published on them. Writing comments under posts does not guarantee a timely response from FMS employees.

The hotline of the Federal Migration Service of Russia is open 24 hours a day

It is not always necessary to contact the authority itself directly to obtain the information you need. There is an Internet portal of the Federal Migration Service of Russia for the Moscow region, as well as online communication with a lawyer who will advise on issues of interest and explain how to fill out the document form. You can also contact specialists on the following questions:

How to obtain registration in the Moscow region and Moscow.
How to obtain citizenship in a simplified manner.
Settlement of issues arising with the receipt or renewal of a work patent permit .
Renewal of documents that have expired.
Obtaining a residence permit, as well as its extension.

This list is not exhaustive; the Federal Migration Service in the Moscow Region also resolves other issues. It is worth noting that foreign citizens and stateless persons should use the services of lawyers, since the process of interaction with a government agency is quite complex. These categories of persons are not always able to correctly prepare and collect documents themselves within the required period of time.

The Federal Migration Service of Russia for the Moscow Region is the former Department that dealt with the implementation of state policy in the field of migration in the Moscow Region. In 2021, the Federal Migration Service was replaced by the Directorate for Migration Issues of the Main Directorate of the Ministry of Internal Affairs of Russia for the Moscow Region (UVM of the Main Directorate of the Ministry of Internal Affairs of Russia for the Moscow Region), like other services, which has its own official website that can familiarize the user with all the necessary information about the functions and powers of this service.

Official website of the Federal Migration Service of Russia for the Moscow Region First of all, the Federal Migration Service of Russia for the Moscow Region the official website covers in detail the areas of activity of the service, which are listed on the main page of the resource and combine the issues of obtaining a passport of a citizen of the Russian Federation, citizenship, registration of a foreign passport, deportation, readmission and restrictions entry of foreign citizens into the Russian Federation, obtaining work permits and patents. The activities of the Department also concern such issues as temporary residence permits, invitations, visas and registration of foreign citizens, provision of government services in electronic form, written requests from citizens, organization of immigration control, illegal stay of foreign citizens in Russia. In addition, the service’s activities touch upon the issues of obtaining a residence permit in the Russian Federation and issues of obtaining the status of a forced migrant, refugee, or temporary asylum.

Not everyone immediately realizes why such centers were created.

Many people think that there will be sales of goods here or that everything is very expensive. In fact, this legal website offers the following services:

All terminology is fully presented in the most accessible version. Each aspect of the law is written from the point of view of the client's specific situation.
Providing free assistance at a distance, without any bias.
Every lawyer has the necessary skills, experience and all possible knowledge. Clients can be sure that they will receive only qualified assistance.
24/7 hotline and online chat support. Correspondence takes place online, without weekends or holidays.
The first answer, which will be summarized, can be received 5 minutes after writing the appeal. When you call, everything happens instantly.

The quality of the services provided is at the highest level, as evidenced by only positive reviews.

To read them you need to select the appropriate section on this resource.

What is the telephone number of the FMS hotline?

The migration service, as a subordinate institution, also has its own hotline. But for any questions within the competence of the Ministry of Internal Affairs, you can contact the number - 8 800 350 56 17 or 102.

This is a single center for receiving calls from the public in the field of law enforcement and security. You can call it for free from any telephone device, regardless of region.

Additionally, in each city, citizens will be able to find local numbers to contact representative offices. For example, pay attention to the hotline numbers in populated areas:

Moscow and region - +7 (495) 694 92 29 and.
St. Petersburg and Leningrad Region - +7 (812) 573 21 81.
Krasnodar and the region - +7 (861) 255 79 23.

Please check the phone number in your region further on the website or by contacting the call center.

Moscow Region FMS Help Desk

District: Leninsky district

Locality: Fork

Full address: Moscow region, Leninsky district, Razvilka village, 7 (On the map)

Full name: Territorial point No. 2 of the Department of the Federal Migration Service of Russia for the Moscow Region for the Leninsky Municipal District

Head: Elena Vladimirovna Nakonechnaya

Opening hours: Tuesday, Thursday: from 15:00 to 20:00 Wednesday: from 09:00 to 13:00 Friday: from 09:00 to 15:00 Saturday: from 09:00 to 16:00

Online appointment booking

Resident card

Russian citizenship

Temporary residence permit (TRP)

Obtaining a passport

Passport of a citizen of the Russian Federation (replacement, receipt)

Full name: Interdistrict department of the Office of the Federal Migration Service of Russia for the Moscow Region in the urban settlement of Mytishchi (Abramova Street)

Head: Melnikova Elena Aleksandrovna

Opening hours: Monday: 09:00 to 18:00 Tuesday, Thursday: 10:00 to 20:00 Wednesday: 09:00 to 16:00 Friday: 10:00 to 16:45 Saturday: 09:00 00 to 14:00

What cases is the hotline intended for?

The range of topics that can be discussed over the phone or online is wide. Contact center employees are ready to answer and provide advice on issues related to migration legislation.

By contacting one of the methods, citizens will be able to use the help of employees in drawing up a complaint or claim against an official or management. You can report violations of rights, cases of illegal use of migrant labor, or situations with a corruption component. In all cases, you must be careful when preparing your request and adding supporting materials.

The hotline is available at any time to report complaints and share suggestions and feedback.

TP No. 2 of the Department of the Federal Migration Service of Russia for the Leninsky District

Foreign citizens who want to stay in the country for more than three months should contact the Federal Migration Service to obtain one of the documents giving the right to residence and any type of activity. The same should be done in the case of marriage or parenthood of a newborn. The Migration Center also provides assistance in obtaining TIN, medical insurance documents, SNILS, if they are required by foreign citizens.

You can get a general free consultation through the official website. You need to open a special tab and describe the essence of the issue to a specialist. You can ask for help by phone during business hours. In addition, the branches always have employees working with such requests. This opportunity can also be used free of charge by foreigners who need help understanding immigration rules and laws.

distribution of financial assets to regulate migration flows;
reception and distribution of refugees, temporary migrants, organization of assistance to them in the future;
regulation and attraction of labor of foreigners on the territory of Russia;
protection of the rights of immigrants in accordance with current legislation and international conventions;
development and implementation of migration policy;
cooperation with international organizations and the government of other states on migration issues;
introducing a ban on entry to persons who pose a threat to national security and their deportation;
carrying out fingerprint examination, etc.
The Main Directorate for Migration Affairs of the Ministry of Internal Affairs consists of a number of divisions - points for reception and temporary accommodation of migrants, training and methodological centers, a passport office and material resource bases.

At a minimum, you must have a good command of the Russian language or have very good reasons for seeking advice. The free hotline of the Federal Migration Service of Russia is just one of these services, and if you have any questions, we recommend that you contact our professional lawyers.

Federal Migration Service Official website Hotline numbers, round-the-clock support from lawyers on migration issues, and all this is the official website of the Federal Migration Service of Russia.

For migration issues, you can use the online consultant or the feedback form right here, or by calling our toll-free 24-hour phone number.

In 2021, the functions and powers of the Federal Migration Service were transferred to the Main Directorate for Migration Issues of the Ministry of Internal Affairs of the Russian Federation (GUVM MVD).

This will require registration in the program to assist temporarily displaced persons;

providing advice and information on temporary residence in the Russian Federation;
execution of a document on obtaining residence rights at a specific address;
if necessary, the website can verify the authenticity of the received invitation to enter the country;
The Federal Migration Service of Russia also specializes in conducting verification work in firms and enterprises of the country for the presence of permits for employment;
If controversial situations arise, you can check whether there are grounds for any decision made by the migration service.

The site provides a large number of services, but in order to take full advantage of them, you must meet certain requirements.

How to write a complaint?

To write complaints or other requests, citizens use both written and electronic forms - https://Ministry of Internal Affairs.rf/request_main.

In both cases you will need to provide personal information. Consideration of anonymous requests is prohibited. Therefore, before leaving a complaint, read the procedure for filing complaints on the website or contact the call center staff.

Operators can consider a complaint submitted by telephone. On what topics it is allowed to transmit messages remotely, please clarify further.